No. The online nature of our service means that our doctors have to be more cautious than if they were seeing you in person as part of a traditional visit.
In prescribing online, where there is no opportunity to examine the patient and where there is no access to the patient’s history, we have in place especially firm criteria and safety netting procedures. For this reason, we unfortunately can’t help everyone who wants to use our service.
Our medical team follow strict guidelines to make sure we only write you a prescription when it’s safe and appropriate to do so. If it’s not in your best interest to use smart Scripts based on what you tell us about your health history or symptoms, we’ll advise you to see your primary GP in person and we’ll refund your consultation fee.